Our return window
You can request a return within 30 days after receiving an eligible order. To qualify, an item should be unused, in its original condition, and returned with its packaging when reasonably possible. Please have your order confirmation or other proof of purchase available.
Opening-week sale items
Items purchased at an opening-week discount remain eligible under this return policy unless the individual product was clearly identified as final sale before purchase. A reduced price alone does not make an item nonreturnable.
How to start a return
Email good-deeds@good-deeds.us with your order number, the item you want to return, and a short explanation. We will provide the correct return instructions and return address after reviewing your request. Please do not send items without contacting us first.
Damaged, defective, or incorrect items
If an order arrives damaged, defective, or different from what you purchased, contact us as soon as practical and include clear photographs when available. We will review the issue and explain the available remedy.
Exceptions
Gift cards and products clearly marked final sale before purchase are generally not returnable, except where applicable consumer-protection law requires otherwise.
Refunds
After an approved return is received and inspected, we will notify you about the refund decision. Approved refunds are sent to the original payment method. Your bank or payment provider can take additional time to post the credit.
Consumer rights
Customers in the European Union may have a 14-day withdrawal right where applicable. Nothing in this policy limits any non-waivable rights provided by applicable consumer-protection law.